Last updated: July 2026
Refund eligibility depends on the stage of processing reached at the time of a cancellation or rejection request. Requests are reviewed against actual work completed and third-party costs already incurred.
Embassy fees, visa fees, and any third-party costs already paid on your behalf (e.g. airfare, medical tests) are non-refundable once incurred, regardless of the final visa outcome.
Our service fee may be partially refundable depending on how much processing work was completed before cancellation. This is assessed case-by-case through the refund workflow visible in your portal.
Log in to your portal and submit a refund request with your reason and bank/UPI account details. Our team verifies the request against your payment ledger before approval.
To protect against fraud, we may ask you to confirm ownership of the bank/UPI account provided (e.g. a passbook photo or bank statement) before releasing a refund.
Approved refunds are typically processed within 7–14 business days, depending on the payment method and bank processing times.
For refund queries, use the portal support ticket or contact info@sbflyingservices.com.
